petardier ([personal profile] petardier) wrote2006-05-14 06:29 pm

Angry about NSA phone spying?

There is something you can do - file an ethics complaint on Verizon. You can do that by calling this number:

800-856-1885

Please note: Verizon isn't the company that runs this phone numbers; it's a third party so there's no point in being rude the them.

You'll be given a case number and (supposedly) a response within 3 business days. Call and let them know you think it's unethical for Verizon to give your information to the government without a warrant.

I did this. It took 5 minutes. You don't even have to identify yourself (but I did). I've got a case number and I'll let you know what I get for a response.

There are also some class action lawsuits developing. I'm considering whether it might be worth joining. I am not interested in the money at all, but I do want Verizon to know I'm unhappy with their behavior.

[identity profile] leemoyer.livejournal.com 2006-05-15 05:37 am (UTC)(link)
If they were my provider I would do exactly that.
But since they aren't...

Interesting

[identity profile] halleyscomet.livejournal.com 2006-05-15 05:48 pm (UTC)(link)
If you call the number you get a recording asking if you want to report a concern about customer privacy. If you press 1 as the recording directs, you get a recording about how "since the case is highly classified, Verizon can not even comment on if the news story causing concern is even accurate." and such nonsense.

Image

Re: Interesting

(Anonymous) 2006-05-16 12:59 am (UTC)(link)
That's changed since last week. There was no menu choice then; the phone rang straight through to a person. Clearly they're getting a lot of calls.

I'll be interested to see if their reply is similar to what you cite. It seems pretty clear this wasn't compelled since Quest said no data without a warrant at which point the request was mysteriously dropped.

Re: Interesting

(Anonymous) 2006-05-17 03:41 am (UTC)(link)
Interesting that they can deny it outright today. How does this logic work? Today it never existed, but yesterday knowledge of whether this thing that never existed didn't exist was known to be classified.